Quality: A Critical Introduction
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Quality: A Critical Introduction
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Review
"Prior work on the subject usually ranges from boring academic tomes to laundry lists of ho-to books. This current book avoids falling into this trap. Its rich description of the fields' masters proves its fealty to the academics.." -- R. Subramanian, Grand Valley State University Choice - May 1999
Daniela (Bucharest, Romania) | 
01/04/2000
01/04/2000
After 10 years of working in Quality Assurance , oneday, I was in the situation to explain to a 71 years old, neo-comunist manager, why to implement a Quality System in his company! It was a thing hard to do, but this book gave me best reasons. Congratulations!
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